When using the web version of Outlook to work with Microsoft 365 email, users can also discover that they cannot find old emails. Retrieve Old Emails in Outlook in the Web This setting can also be tuned in Windows Registry and in the group policy editor. After that, your old emails should not be deleted after three or twelve months. Click Next and finish the configuration, then reboot Outlook for the changes to take effect. Move the slider to the right from 1 year to All. Then older emails are deleted from the local Outlook client storage. By default, the Outlook client in Windows uses local storage on a computer to store emails for 1 year. On the Account Settings page, click the account needed, then click Change.Ĭheck Cached Exchange Mode settings, which are available for Exchange accounts only.If Outlook is configured to use multiple accounts, select the email account needed in the drop-down menu on this page. Click File > Account Settings > Account Settings to configure options for a user.Check the Cache Exchange ModeĬache Exchange mode is a setting in Outlook that determines the period for which email messages are preserved in local storage used by Outlook installed on a computer for accounts using Microsoft Exchange email services. This method helps you find old emails in Outlook if these emails were received by Outlook for your Microsoft 365 account before and if old emails were not deleted. If you delete this search folder, the emails are not deleted. Click this folder to see all emails older than three months in Outlook. Now you can see the folder with the Older Than 3 months name in the Search Folders section in the navigation pane.

Go back to the main window of Microsoft Outlook.

Hit OK to save the settings and close the window

In the dropdown menu at the bottom of the window, select the needed Microsoft 365 account in Outlook. In the New Search Folder window, hit Old email in the Organizing Mail section.Ĭlick Choose and select the needed time period, for example, Older than 3 months.

Open the Folder menu tab, and click New Search Folder.

Old email messages are grouped in the Older messages group in this email client, and it can be difficult to find the needed message. If you use Outlook on your Windows machine, try to search for old emails in the installed version of Microsoft Outlook that is configured to send and receive Microsoft 365 email.

DISCOVER SOLUTION Find Old Emails in the Outlook Email Client

Microsoft outlook mail 365